Legal Notice

Publisher:

IKB Deutsche Industriebank AG
Wilhelm-Bötzkes-Str. 1
40474 Düsseldorf
Germany

Contact:

IKB Deutsche Industriebank AG
Phone +49 211 8221-0
Fax +49 211 8221-3959
info@ikb.de

Chairman of the Board of Managing Directors: Dr. Michael H. Wiedmann
Board of Managing Directors: Dr. Patrick Trutwein, Steffen Zeise

Chairman of the Supervisory Board: Dr Karl-Gerhard Eick

Responsible Regulatory Authorities are: Bundesanstalt für Finanzdienstleistungsaufsicht, Graurheindorfer Straße 108, 53117 Bonn and Marie-Curie-Straße 24-28, 60439 Frankfurt am Main, www.bafin.de and Europäische Zentralbank, Sonnemannstraße 22, 60314 Frankfurt am Main  www.ecb.europa.eu.

Principal office: Düsseldorf
Commercial Register: Local Court of Düsseldorf B Nr. 1130
VAT identification number: DE 121298843
GIIN (Global Intermediary Identification Number): Q2NIGV.00000.LE.276

Published by IKB Communication Division.
Contact:
Ulrike Ackers-Zentis, Telefon: +49 211 8221-4757
Armin Baltzer, Telefon: +49 211 8221-6236


 
Out-of-court Dispute Resolution
The Bank participates in the dispute resolution scheme run by the consumer arbitration body “The German Private Banks’ Ombudsman” (www.bankenombudsmann.de). Consumers may have any disputes with the Bank resolved by the Ombudsman. Where disputes concerning a payment services contract (Section 675f of the German Civil Code [Bürgerliches Gesetzbuch]) are involved, customers who are not consumers also may request their resolution by the Ombudsman. Further details are contained in the “Rules of Procedure for the German Private Banks’ Ombudsman”, which are available on request or can be downloaded from the Internet at www.bankenombudsmann.de.

Complaints should be addressed in text form (e.g. by letter or email) to the German Private Banks’ Ombudsman Office at the Association of German Banks (Bundesverband deutscher Banken), P.O. Box (Postfach) 040307, 10062 Berlin; email: schlichtung@bdb.de.

European Online Dispute Resolution Platform
The European Commission has set up a European Online Dispute Resolution (ODR) Platform at http://ec.europa.eu/consumers/odr/. Consumers can use the ODR Platform for out-of-court resolution of a dispute arising from online contracts with a company domiciled in the EU.